The Man Who Lied to His Laptop

The Man Who Lied to His Laptop

What Machines Teach Us About Human Relationships

Book - 2010
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Penguin Putnam
Counterintuitive insights about building successful relationships- based on research into human-computer interaction.

Books like Predictably Irrational and Sway have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers.

Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings.

This fundamental revelation has led to groundbreaking research on how people should behave with one another. Nass's research shows that:
  • Mixing criticism and praise is a wildly ineffective method of evaluation
  • Flattery works-even when the recipient knows it's fake
  • Introverts and extroverts are each best at selling to one of their own
Nass's discoveries provide nothing less than a new blueprint for successful human relationships.


Baker & Taylor
Explains what humans' interactions with computers teach us about how humans should interact with one another, including the fact that flattery works, and mixing criticism with praise is an ineffective method of evaluation.

Baker
& Taylor

Explains what humans' interactions with computers teach us about how humans should interact with one another, including the fact that flattery works, mixing criticism with praise is an ineffective method of evaluation and much more.

Publisher: New York : Current, 2010
ISBN: 9781617230011
1617230014
Branch Call Number: 302.231 N187m 2010
Characteristics: vii, 230 p. : ill. ; 24 cm
Additional Contributors: Yen, Corina

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Recommended by Tony Ford.


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Mar 07, 2015

Fairly short, but playfully written. The end of chapter summaries and suggestions are the most useful part of it.

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