The Fine Print

The Fine Print

How Big Companies Use Plain English to Rob You Blind

Book - 2012
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Penguin Putnam
“No other modern country gives corporations the unfettered power found in America to gouge cus­tomers, shortchange workers, and erect barriers to fair play. A big reason is that so little of the news . . . addresses the private, government-approved mechanisms by which price gouging is employed to redistribute income upward.”
You are being systematically exploited by powerful corporations every day. These companies squeeze their trusting customers for every last cent, risk their retirement funds, and endanger their lives. And they do it all legally. How? It’s all in the fine print.
David Cay Johnston, the bestselling author of Per­fectly Legal and Free Lunch, is famous for exposing the perfidies of our biggest institutions. Now he turns his attention to the ways huge corporations hide sneaky stipulations in just about every contract, often with government permission.
Johnston has been known to whip out a utility bill and explain line by line what all that mumbo jumbo actually means (and it doesn’t mean anything good, unless you happen to be the utility company). Within all that jargon, disclosed in accordance with all legal requirements, lie the tools these companies use to rob you blind. Even worse is what’s missing—all the contractually binding clauses that companies hide elsewhere yet still enforce and abuse. Consider, for example, how:
  • An insurance company repeatedly delayed paying for a paralyzed man’s vital care despite court orders to pay up.
  • Laws in nineteen states let companies like Goldman Sachs, General Electric, and Procter & Gamble pocket the state income taxes withheld from their workers’ paychecks for up to twenty-five years.
  • A little-known government rule gives safety waiv­ers to deadly industrial facilities secretly located underneath schools and playgrounds.
  • The “FCC Charge” on your phone bill, which appears to be a government fee, actually goes straight to the phone company.
Johnston shares solutions you can use to fight back against the hundreds of obscure fees and taxes that line the pockets of big corporations, and to help end these devious practices once and for all.


Baker & Taylor
Presents a sobering analysis of the ways everyday people are systematically victimized by corporate interests, revealing small-print tactics in commonplace consumer agreements while sharing recommendations for how to combat consumer-targeting abuses.

Blackwell Publishing
You are being systematically exploited by powerful corporations every day. These companies squeeze their trusting customers for every last cent, risk their retirement funds, and endanger their lives. And they do it all legally. How? It's all in the fine print.

David Cay Johnston, the bestselling author of Perfectly Legal and Free Lunch, is famous for exposing the perfidies of our biggest institutions. Now he turns his attention to the ways huge corporations hide sneaky stipulations in just about every contract, often with government permission.

Johnston has been known to whip out a utility bill and explain line by line what all that mumbo jumbo actually means (and it doesn't mean anything good, unless you happen to be the utility company). Within all that jargon, disclosed in accordance with all legal requirements, lie the tools these companies use to rob you blind. Even worse is what's missing-all the contractually binding clauses that companies hide elsewhere yet still enforce and abuse. Consider, for example, how:

An insurance company repeatedly delayed paying for a paralyzed man's vital care despite court orders to pa v up.

Laws in nineteen states let companies like Goldman Sachs, General Electric, and Procter & Gamble pocket the state income taxes withheld from their workers' paychecks for up to twenty-five years.

A little-known government rule gives safety waivers to deadly industrial facilities secretly located underneath schools and playgrounds.

The "FCC Charge" on your phone bill, which appears to be a government fee, actually goes straight to the phone company.

Johnston shares solutions you can use to fight back against the hundreds of obscure fees and taxes that line the pockets of big corporations, and to help end these devious practices once and for all.

Baker
& Taylor

The Pulitzer Prize-winning author of Perfectly Legal and Free Lunch presents a sobering analysis of the ways everyday people are systematically victimized by corporate interests, revealing small-print tactics in commonplace consumer agreements while sharing recommendations for how to combat consumer-targeting abuses.

Publisher: New York : Portfolio, c2012
ISBN: 9781591843580
1591843588
Branch Call Number: 364.168 J642f 2012
Characteristics: p. cm

Opinion

From Library Staff

Find out why our telephone, cable, and internet bills are excruciatingly higher than those in other countries where service is better and speed is MUCH faster.

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PimaLib_RavenousReaders Sep 29, 2014

Want to find out why your phone, internet and cable bills are outrageously overpriced for the service you're getting? Find out why they pay MUCH less in other countries and get better, faster service.


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Want to find out why your phone, internet and cable bills are outrageously overpriced for the service you're getting? Find out why they pay MUCH less in other countries and get better, faster service.

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StarGladiator
Feb 02, 2013

Think Warren Buffet is really a grand old guy because he sites beside President Obama, and claims the little people pay too much in taxes, while the super-rich don't pay enough? You may be surprised after reading this book, those who are truly in the gullible class! Mr. Johnston does his usual incredibly outstanding job of exposing what the heck is really going on behind all those expensive oaken closed doors of Corporate America! A must read on many, many levels!

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