Library Security

Library Security

Better Communication, Safer Facilities

Book - 2015
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Library Security is a book for library staff who are concerned with creating a safe, functioning, peaceful place for themselves to work in and for patrons to visit. It teaches creative patron communication methods and high-risk customer service tools designed to address patron behaviors that could escalate tense situations or otherwise create a potentially unsafe environment for library workers and other patrons. This book also defines law enforcement techniques that are applicable to the workplace, such as the Rule of Three: Ask, Tell, and Make. Library employees can use this book to make suggestions to other coworkers and bosses and begin to implement some safety plans, strategies, and trainings. Annotation ©2015 Ringgold, Inc., Portland, OR (protoview.com)

Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015
ISBN: 9780838913307
Branch Call Number: 025.82 Al153L 2015
Characteristics: xv, 165 pages ; 23 cm

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