How to Discuss What Matters MostBook - 2010
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
Publisher: New York : Penguin Books, ©2010
Edition: 10th anniversary ed., 2nd ed.
Branch Call Number: 158.2 St714d 2010
Characteristics: xxxiii, 315 pages : illustrations ; 20 cm