26 items
Title | Author | Format | Call No. |
---|---|---|---|
Getting to Work on Time | Kita-Bradley, Linda | Book, 2018 | 428.62 K646g 2018 |
Unreasonable Hospitality The Remarkable Power of Giving People More Than They Expect | Guidara, Will | Book, 2022 | 658.812 G94115u 2022 |
Unreasonable Hospitality The Remarkable Power of Giving People More Than They Expect | Guidara, Will | eBook, 2022 | |
The Service Culture Handbook A Step-by-step Guide to Getting your Employees Obsessed With Customer Service | Toister, Jeff | Book, 2017 | 658.812 T5732s 2017 |
Tucson Water Turnaround Crisis to Success | McGuire, Michael J. | Book, 2020 | 628.109791 M1797t 2020 |
Taking the Extra Step | Kita-Bradley, Linda | Book, 2018 | 428.62 K646t 2018 |
Putting Customers First | Kita-Bradley, Linda | Book, 2018 | 428.62 K646p 2018 |
Excellence Wins A No-nonsense Guide to Becoming the Best in A World of Compromise | Schulze, Horst | Book, 2019 | 658.3 Sch85e 2019 |
The Million Dollar Greeting Today's Best Practices for Profit, Customer Retention, and A Happy Workplace | Sachs, Dan | Book, 2018 | 658.812 Sa143m 2018 |
Leading the Change Breaking New Ground | Streaming Video, 2016 | Streaming Video | |
Customer Service Basics | Streaming Video, 2014 | Streaming Video | |
Service Impact! | Streaming Video, 2014 | Streaming Video | |
Differences Make Us Stronger | Streaming Video, 2014 | Streaming Video | |
Putting Customers First | Streaming Video, 2014 | Streaming Video | |
The Apple Experience The Secrets of Delivering Insanely Great Customer Service | Gallo, Carmine | Book, 2012 | 658.812 G1375a 2012 |
Responding to Rapid Change in Libraries A User Experience Approach / Callan Bignoli and Lauren Stara | Bignoli, Callan | Book, 2021 | 027 B486r 2021 |
Seven Kinds of People You Find in Bookshops | Bythell, Shaun | Book, 2020 | 381.45002 B998s 2020 |
Connected Strategy Building Continuous Customer Relationships for Competitive Advantage | Siggelkow, Nicolaj | Book, 2019 | 658.8 Si23 2019 |
The Aisles Have Eyes How Retailers Track your Shopping, Strip your Privacy, and Define your Power | Turow, Joseph | Book, 2017 | 658.8342 T862a 2017 |
The Librarian's Nitty-gritty Guide to Content Marketing | Solomon, Laura | Book, 2016 | 021.7 So474L 2016 |
A Five Star Life | Streaming Video, 2015 | Streaming Video | |
The Service Innovation Handbook Action-oriented Creative Thinking Toolkit for Service Organizations : Templates - Cases - Capabilities | Kimbell, Lucy | Book, 2014 | 658.812 K569s 2014 |
Value Proposition Design How to Create Products and Services Customers Want | Osterwalder, Alexander | Book, 2014 | 658.4012 Os76v 2014 |
The Shamrock Way A Legacy to Share : Treating Employees Like Family and Customers Like Friends Second 1922-2013 Edition | Kaufman, Mervyn | Book, 2013 | 338.47637 K1625s 2013 |
Application Service Provider and Software as A Service Agreements Line by Line A Detailed Look at ASP and SaaS Agreements and How to Change Them to Meet your Needs | Frey, Kelly L. | Book, 2007- | KF 900 .F5 |